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Client Service Representative - 7020

Milwaukee, WI

Posted: 05/30/2019 Industry: Customer Service Job Number: 7020

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Our client is looking to bring aboard a Client Service Representative on a full-time basis. This position is located in Milwaukee, WI.

Who You Are

  • You are professional, customer focused, friendly, and organized. You are always looking for solutions to the problems that clients bring to your attention and do so in an incredibly efficient manner.
  • You are comfortable working in multiple computer systems.
  • Attention to detail and documentation are two things you pride yourself on.
  • You are comfortable in a high-volume call center and thrive in a fast-paced environment!
  • You are looking for a long-term opportunity and have demonstrated

 

What You’ll Impact at Our Client

  • As a Client Service Representative, you will support all incoming client requests. These inquiries include questions about account activity, product and service offers, and performing transaction requests.
  • You are the first point of contact for clients, and your goal is to resolve any questions they may have within one call and to provide them with the tools and knowledge to self-service when appropriate.

What We’re Looking for

  • You have a clear communication style, both written and verbal.
  • You have 2+ years’ experience in a Customer Service role, some of which took place in a high-volume call center.
  • You are experienced in researching answers to questions through different programs and screens – and you are comfortable navigating through different computer systems.
  • High school diploma required

If this sounds like you, we’d love to talk. Get Started.

Kara Magnuson
Recruiter

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