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Supervisor Epic Support Services

Milwaukee, (none selected)

Posted: 10/09/2018 Industry: Information Technology Job Number: 6190

Since opening our doors in 2002, Extension, Inc. has been the leading full-service staffing solution for the Greater Milwaukee area. Our belief is that spot-on recruitment is an opportunity to be embraced and enjoyed as clients and candidates alike build their futures.

 

Our client is looking for a Supervisor Epic Support Services for a Direct-Hire opportunity. The client is located in Milwaukee, WI.

 

Who you are:

  • You have a passion for learning new programming languages, tools and technologies.
  • You are very organized, detail-oriented, and able to think creatively.
  • You work great under pressure and in a rapidly changing environment.
  • You have strong communication and problem-solving skills.
  • You are a team player!!

 

What You’ll Impact at Our Client:

  • You will provide daily coordination of tasks in the development, delivery and support of clinical applications systems for all of IT Epic Support Services customers.
  • You will support installed systems in an effective an efficient manner ensuring minimal disruptions, errors or service outages.
  • You will assign projects and technical resources based on the prioritization of enterprise projects.
  • You will assign staff to support to the Service Desk for Level 2 support.

 

What we’re looking for:

  • Bachelor’s degree in relevant technology field.
  • 3-5 years of relevant technical administration experience is required.
  • Epic certification is strongly preferred
  • Experience should include a minimum of two years of experience in a senior technical position supporting infrastructure and services and in a customer service role with high customer satisfaction goals.
  • A minimum of three years of experience in Epic system implementation and/or support is preferred.
  • Understanding of IT application, infrastructure, and security requirements.

Ashley Reck
Talent Coordinator

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