Technical Support Specialist
Since opening our doors in 2002, Extension, Inc. has been the leading full service staffing solution for the Greater Milwaukee area. Our belief is that spot-on recruitment is an opportunity to be embraced and enjoyed as clients and candidates alike build their futures.
Our client is looking for a Technical Support Specialist for a long term contract to hire opening. The client is located in Milwaukee, WI.
Who you are:
- You have the proven ability to work well in a team environment with an ability to build relationships with others.
- You have the proven ability to work in a fast-paced environment, adapt to changing priorities, meet deadlines, multi-task effectively and work well under pressure.
- You have strong written and oral communication skills as well as interpersonal skills.
What You’ll Impact at Our Client:
- You will support and maintain integrated digital merchandising solutions on a proprietary platform that manages and distributes customized digitial content at retail locations and captures consumer interaction and data metrics.
What we’re looking for:
- 5+ years related experience.
- Degree in Information Technology, Computer Science or equivalent combination of education/training and experience.
- Support experience with Apple products (desktop/laptop, iPhone, iPad).
- Provide hardware and software support to over 5,000 kiosks and users in both in the United States and abroad for customers.
- Investigate and resolve complex computer issues locally and remotely.
- Strong customer support skills (phone) as there will be direct interaction with clients.