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VP of Technical Delivery

Milwaukee, WI

Post Date: 01/30/2018 Job ID: 5248 Industry: Information Technology

Since opening our doors in 2002, Extension, Inc. has been the leading full service staffing solution for the Greater Milwaukee area.  Our belief is that spot-on recruitment is an opportunity to be embraced and enjoyed as clients and candidates alike build their futures.

Our client is looking to bring aboard a VP of Technical Delivery.  This position is located in Milwaukee, WI.

Responsibilities:

  • Lead a team of 20+ to build and deliver best-in-class digital solutions, including all software and content.
  • Cultivate best-in-class control processes to support the company’s digital media platform, which focuses on delivering interactive content to retail environments with the utmost quality and reliability.
  • Create and maintain product roadmaps in collaboration with the General Manager.
  • Drive digital infrastructure roadmaps with our engineering team, including quality assurance testing, test automation & continuous integration efforts.
  • Plan and manage internal and external digital production communications and workflows, ensuring effective exchange of campaign information and asset deliverables.
  • Lead business relationships and escalation paths in order to efficiently manage dynamic initiatives and eliminate friction points.
  • Stay abreast of new technologies and issues in the software-as-a-service industry, including current technologies, platforms, standards and methodologies.
  • Recruit, manage and continuously develop a world-class team of technology and content professionals, through leadership and collaborative team building.
  • Cross collaborate with project management, install coordination, supply chain, strategy, to drive production innovation and testing.
  • Help develop our technical support team into a world class organization by fostering a culture that is obsessed with customer satisfaction and service excellence.
  • Evolve our digital products and infrastructure to enable scalability.
  • Scope and budget digital software investments as well as creative and technical support resources.
  • Own critical build-vs-buy decisions as it relates to new product features.

Ideal Candidate

  • 10+ years of software product development and content production experience.
  • Experience with product management, digital marketing, and content management best practices is preferred.
  • Ability to translate creative ideas to technical digital executions with various technologies and publisher platforms.
  • Experience collaborating with technical support teams for software products preferred, experience leading them a plus
  • Strong understanding of the underlying infrastructure of digital creative, including fluency with dynamic creative development, execution and delivery.
  • Expert knowledge of the trends and limitations of the evolving global digital marketing ecosystem.
  • Experience managing a high volume of campaign types in parallel, while collaborating with dispersed teams.
  • Experience working with or managing quality assurance teams.

Degree in related field preferred.

Paula Connelly


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